Privacy Policy
Last updated: September 3, 2026
I WANT ONE (“we”, “us”, or “our”) operates the website iwantone.ca. We respect your privacy and are committed to protecting the personal information you provide when visiting our website or purchasing from our online store.
Information We Collect
When you visit our website, place an order, create an account, contact us, or subscribe to our communications, we may collect information such as:
- Your name
- Email address
- Billing and shipping address
- Telephone number, if provided
- Order and purchase information
- Account information, if you create an account
- IP address, browser information and device information
- Information you voluntarily provide when contacting us
Payment Information
Payments made through our website are processed by third-party payment providers. We do not directly store your complete credit or debit card information on our website.
Our payment providers may collect and process payment and transaction information in accordance with their own privacy policies and security requirements.
How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments and refunds
- Arrange shipping and delivery
- Send order confirmations, receipts and shipping updates
- Provide customer service
- Manage your customer account
- Prevent fraud and maintain the security of our website
- Comply with accounting, tax and other legal requirements
- Send promotional emails when you have consented to receive them
- Improve our website, products and customer experience
Shipping and Service Providers
We may share information necessary to complete your order with companies that provide services to us, including payment processors, shipping and delivery providers, website hosting providers, email service providers and other service providers involved in operating our online store.
We only provide these service providers with information reasonably necessary for them to perform their services.
Cookies and Website Technology
Our website uses cookies and similar technologies to operate the online store, remember cart contents and preferences, process checkout, maintain website security and understand how visitors use our website.
Some third-party services used by our website may also place cookies or use similar technologies in accordance with their own privacy policies.
Email Communications
We may send transactional emails related to your purchases, including order confirmations, payment information, shipping updates and customer service communications.
If you subscribe to promotional emails, we may also send you news, promotions and special offers. You may unsubscribe from promotional communications at any time using the unsubscribe option included in those messages. Unsubscribing from promotional emails will not prevent us from sending necessary transactional messages about your orders.
How Long We Keep Your Information
We retain order and customer information for as long as reasonably necessary to operate our business and meet accounting, tax, legal, fraud-prevention and record-keeping obligations.
If you create a customer account, information associated with your account may be retained while your account remains active and as otherwise required for legitimate business or legal purposes.
Protecting Your Information
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse or alteration. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
You may contact us to request access to or correction of personal information we hold about you, or to ask questions about how your information is handled. Certain information may need to be retained where required for legal, accounting, tax, fraud-prevention or other legitimate purposes.
Third-Party Services and Links
Our website may use or link to third-party websites and services. Those third parties operate under their own privacy policies, and we encourage you to review their policies when using their services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, services or legal requirements. The current version will be posted on this page with its latest revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
I WANT ONE
Ontario, Canada
Email: hello@iwantone.ca